FAQs
Order online and have your items delivered from a local Home Depot store by a vehicle that will accommodate your order. There is an option to select an available delivery date/time.
How to get free delivery from Home Depot? ›
Free on thousands of eligible items and for most orders over $45, two-day delivery makes it easy to order what you need without requiring membership for free doorstep delivery.
How long does it take for an online order to be ready at Home Depot? ›
Most orders are ready within a few hours, however, please allow for extra processing time on items requiring assembly or large orders. Subject to availability. Minimum purchase requirements may apply; see cart for delivery options.
How to see if something is in stock at Home Depot? ›
See What's In Stock and Find It Fast
Find what you need faster with the Product Locator. Easily check in-store inventory, then let Product Locator guide you step-by-step to the exact aisle and bay where your item is stocked, no matter what store you're in.
Is Home Depot charging for delivery? ›
Home Depot often offers free shipping on small items priced above $45. Free shipping is also available on large orders costing $396 or more. Orders below those amounts may come with delivery fees, unless you pick up the items in-store.
Do you need a Home Depot account to buy online? ›
You do not need an account with Home Depot to shop at the store, whether you're going to a physical location or shopping online. Home Depot's online store even allows for a guest checkout option, so you don't have to sign up for a username.
Who gets a 10% discount at Home Depot? ›
Home Depot offers a 10% OFF military discount on regularly priced merchandise for in-store purchases for active duty, retired military, and reservists at participating locations.
How much do you have to order from Lowes to get free delivery? ›
FREE Standard Shipping Applies To:
Orders totaling $45 or more before taxes, fees or shipping charges. Orders with items weighing less than 150 pounds (or 70 pounds for PO boxes and APO/FPO addresses) that meet standard weight or cube requirements.
What is a free delivery? ›
free delivery in American English
noun. the delivery of mail directly to the recipient's address without charge to the recipient.
What does curbside pickup mean? ›
What is Curbside Pickup? In its basic form, curbside pickup is placing an order online — via web or mobile — and then driving to the store to pick it up. Sometimes this means parking, going inside the store, and waiting in a “mobile order” or “online order” queue.
-Home Depot will send the "Pick Up In Store Order Notification" email to you and the alternate pickup person after you add their information during checkout. -Your designated pickup person should bring these items to the store for order collection: Government-issued photo ID for identification.
What is the return policy for Home Depot online orders? ›
Items purchased on homedepot.com can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions.
How does Home Depot know what I bought? ›
The Purchase History for each of your online purchases or in-store purchases made with a Registered Card will be available for review in your My Account. If we have a Purchase History for purchases made by you prior to 2013, we may also make this information available to you in your My Account.
Can you order a product thats out of stock? ›
Backordering is a simple, yet powerful tool for managing inventory. It occurs when a customer orders a product that is currently out of stock. Despite the product's unavailability, the customer is still allowed to place an order, which will then be fulfilled as soon as the product becomes available.
Does Home Depot take a purchase order? ›
We also accept federal government purchase orders with appropriate approvals.
What type of shipping does Home Depot use? ›
The Home Depot partners with several reputable 3PLs, including XPO Logistics, NFI, and Schneider Logistics.
Does Home Depot match their online prices in-store? ›
Just as prices in our stores vary by region, our online prices will sometimes differ from those at your local The Home Depot. What is your price matching policy between homedepot.com and the local stores? Homedepot.com does not match store prices and stores do not match homedepot.com prices.
Can I use Home Depot store credit for online purchases? ›
Why can store credits only be used for in-store transactions? To avoid potential fraud, theft and consumer confusion, The Home Depot® will not permit store credits to be redeemed online.